We’re proud to announce that Rich Tomlinson, IT Director at Dignus Group, will be joining a panel discussion at this year’s Care Show, contributing to an important conversation about how technology can help social care organisations work smarter, more efficiently and more effectively.
Taking place as part of the event’s Technology & Digital Innovation stream, the panel discussion, “Using Technology to Streamline Business Functions Within a Care Service”, will explore how digital solutions can support the day-to-day operations that sit behind high-quality care.
Rich will be joined by Raj Odedra, Executive Director at People in Action, and Kiran Gill, Director at Azure Care, to discuss how organisations are using technology to reduce administrative burdens, improve efficiency and support better decision-making across key business functions such as HR, finance, compliance, rostering and reporting.
Why This Conversation Matters
Social care providers continue to face increasing pressures, from workforce challenges and regulatory requirements to financial constraints and growing demand for services.
While much of the focus around technology in social care centres on direct care delivery, there is significant opportunity to improve the systems and processes that support services behind the scenes. By reducing manual administration and improving access to information, technology can help organisations spend less time on paperwork and more time focusing on people.
For Dignus, technology isn’t simply about introducing new systems. It’s about finding practical ways to improve how we work, support our teams and ultimately create better outcomes for the people we support.
Sharing Dignus' Experience
During the session, Rich will share Dignus' experience of using digital solutions to create more connected ways of working across the organisation.
Key discussion points will include:
- The importance of integrating systems rather than creating additional silos.
- How automation can reduce repetitive administrative tasks.
- Lessons learned from implementing technology within a care environment.
- Practical ways organisations can achieve meaningful improvements without embarking on large-scale transformation projects.
Rich believes that technology should be viewed as an enabler, helping people work better rather than simply adding more systems to manage.
“Technology should support people, not create more work for them. By connecting systems and simplifying processes, organisations can free up valuable time and focus more of their energy on delivering great support and care.”
Practical Insights for Providers
The session will focus on sharing real-world experiences and practical examples that attendees can take away and apply within their own organisations.
Whether attendees are just beginning their digital journey or looking to build on existing systems, the discussion will explore common challenges, lessons learned and achievable improvements that can make a tangible difference.
Supporting the Future of Social Care
Technology and digital innovation will play an increasingly important role in the future of social care. As organisations respond to growing demand and increasing expectations around quality, governance and compliance, digital solutions can help providers make better use of resources, strengthen communication and create more responsive services.
Most importantly, when implemented effectively, technology can give colleagues more time to focus on what matters most: supporting people to live the lives they choose.
Representing Dignus at the Care Show
For Dignus Group, this is an exciting opportunity to contribute to a wider sector conversation and share the learning from our own journey.
We’re committed to continuous improvement and exploring new ways to support both operational excellence and high-quality service delivery. Events such as the Care Show provide valuable opportunities to learn from others, share best practice and help shape the future of social care together.
If you’re attending the Care Show on the 7th of October, be sure to join the discussion and hear from the panel on how technology can help create more efficient, connected and sustainable care organisations.
Brave Decisions. Better Lives.
